1. Introduction
The Durban Film Office, a unit of the eThekwini Municipality, is committed to protecting the privacy of all individuals who interact with our website and services in accordance with the Protection of Personal Information Act (POPIA), Act 4 of 2013.
2. Information We Collect
We may collect: name and surname, email address, telephone number, company or production details, and information submitted via our contact or permit application forms.
3. How We Use Your Information
Your information is used to process film permit applications, respond to enquiries, administer development programmes, and send relevant updates where you have consented.
4. Data Storage & Security
All personal information is stored securely within systems managed by the eThekwini Municipality. We implement appropriate technical and organisational measures to protect against unauthorised access.
5. Sharing of Information
We do not sell, trade, or transfer your personal information to third parties without your consent, except where required by law or necessary to administer our services.
6. Your Rights
Under POPIA, you have the right to request access to, correction of, or deletion of your personal information. Contact us at filmdurban2@durban.gov.za.